Patient Experience by Design: Removing Friction from Care Journeys

This healthcare conversation explores patient journeys, communication and service design through a structured professional conversation.

Discussion Overview

The session connects strategic context with operational questions, implementation considerations and practical lessons for healthcare decision-makers.

Key Topics

• Current industry context
• Leadership and workflow implications
• Technology and governance considerations
• Implementation priorities
• What professionals should monitor next

Media Features

The page can include an embedded player, guest profile, transcript, related organizations, related events and an enquiry call to action.